The course is highly participative and feedback from previous delegates has been very positive with a particular emphasis on how it provides a challenging, stimulating and enjoyable learning experience.

​

It will also provide delegates with an insight of the benefits of developing these skills, particularly if they intend to work in the voluntary sector, supportive, managerial roles or use it as a stepping stone towards attaining further formal counselling qualifications.

​

• To be able to demonstrate & understand basic counselling & active listening skills.

• To be able to identify the various skills which enable active listening to take place.

• To be able to demonstrate increased self-awareness in challenging situation.

• To be able to give and receive constructive feedback.

• To be able to use communication skills as an effective management tool